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Up to 20% of the global population are neurodivergent. That's 20% of your customer base, and up to 20% of those who interact with your customer services touchpoints.

In this session we will explore neurodiversity, inclusion and how it relates to customer services.

We will discuss:

• What is Neurodiversity

• Explaining Neurodifferences

• Neuro-inclusive Customer Services

• What you can do to support ND individuals

• How Lexxic can help

We will also have time for Q&A at the end.

Please note, we use Slido in parts throughout our webinars to allow for audience participation. Our event host will provide clear instructions on how to participate, but there is absolutely no pressure to engage if you do not wish to. You will be able to access the Slido questions by using the camera on your phone to scan a QR code which the presenter will share with you, or by visiting www.slido.com and entering a code that the presenter will share with you.

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Get a detailed, expert review of how neuro-inclusive your products & customer services are and how to make them more neuro-inclusive with Neurodiversity Audits. Find out more here.