This module covers:

• Skills to help you with listening to verbal content in meetings and conversations, and ensuring that other people communicate with you in the most effective way.

• Strategies to improve the efficiency and accuracy of your note taking, including preparation, organisation of notes, and note taking tools.

• How to organising your notes, including common techniques such as summarising, STAR, mind maps and flow charts, and GAP techniques.

• Learning and processing new information using different learning styles.